Please add mouse control access to phone users through the app
When a client joins a meeting, I share my screen and need them to sign forms at the end, I can only give mouse control if they are on a laptop or computer but I need to be able give this access to phone users as well. Please add this feature for people joining a meeting through the app on their phone.
Choose between "Cell" or "VoIP" on a per-call basis from phone app
I found the setting that lets me choose whether to place calls through my cell provider or over the internet. Is there a way to select this option on a per-call basis? When I used a big competitor, I could choose my calling method each time I made a call, which was really helpful. Since I’m often moving in and out of the office, I’d prefer not to dig into my settings every time.
Inbound Caller ID from Contacts List
I'm using the Android app. If an inbound call is coming from a phone number belonging to a contact in any of my contacts list, I'd like that person's name to be displayed from my contacts list, overriding the generic caller ID information. It's not very helpful seeing "Wireless Caller," for somebody who is a regular contact.
Audible Sound for Calls Waiting in Queue and Dashboard
It sure would be nice to have an audible beep sound on your computer speakers when there are users waiting in queue. Mitel Contact Center interface had this feature and it was very helpful for users whom are multi tasking to know there are callers waiting in queue. This would be nice to have on a Dashboard Computer when the queue reaches a curtain number of callers in queue to Alert the entire Call Center when Queue is being overrun by callers. We find this functionality to be very helpful and improves call response time.
MMS Image Zoom
We need to be able to zoom into photos / images that are received via MMS within the goto connect app. Currently we are forced to download or take screenshots so that we can perform this process. This is not practical also not all received images/photos need to be downloaded instead just looked at and discarded. Please give us the option to just zoom in/out of an image within goto. Thanks in advance
