It would be wonderful to have a Search Engine on the texting app. We find that we have to type in the entire customer cell number and hit a period in order to just pull up a previous text, so we can review information. We need to be able to search without having to bump the messages. That way we don't have to bother the customer.
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It'd be great to search for previous text from customers, making the product look like WhatsApp Business we're used to.
Another tip: what about make it possible to search for tagged conversations/ contacts in Inbox though search field at the top? EG: search for all conversations/ contacts with "under negotiation" tag.
Hi cdlassistwv This feature is currently available in the message reports board.
Any updates on when this release is going to happen?
Wonderful! We look forward to this update. Hope it will be soon.
- Status changed:NewtoAccepted
Hi cdlassistwv,
We have heard this request and it's on the roadmap for release this year.
