Many other apps with text/chat features allow you to search in old messages for keywords but there is no search feature on GoTo. It makes it really hard for us to find old messages from current clients. "Which client said they needed X? When is client Y coming in? When did client Z last reach out?"
We were able to do searches when we used Google Voice. Please enable this feature asap!!!
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Update: The ability to ability to search call transcript and SMS conversations is on track for release later the second half of this year.
KateGDo you have an update on release date for this??
Yes - we need multiple users to be able to quickly find open conversations and post a reply. Currently, because we can't search, we start a new conversation and are then prompted to the open conversations. This is time consuming and click intensive. Thank you!
HI DnevHIT welcome to the Community, this feature should be coming soon, though I don't have a launch date to share. For new releases, you can always check this page.
Is there a Roadmap page where we can see some of these "coming soon" options? I'm trying to sell the service to my clients, but there are some features like this, and others which I'm still looking through these pages for, that I would need to have to make a solid recommendation. 🙂
Construction_24 welcome to the GoTo Community,
a new global search feature is coming soon, we will keep the Community updated. Thanks for sharing your interest and patience!
Search feature in text messaging section!
I am new to GoToConnect. I am on the same boat as everyone here on this thread. I noted that this feature was going to be added in the near future. That was a year ago. This feature is super important for us and helps us stay organized to run business more efficiently. Please add!
How long does it take to set this up Kate? I don't see way to search messages yet and this is critical for businesses using Goto..
