Recent Blogs
Paste username and password on Windows login screen
1 MIN READ We're happy to announce that a highly requested quality-of-life improvement has been released, Agents can now paste user name and password on the Windows login screen in remote support sessions. How to use this feature? Start an Unattended session to managed device where end-user not present In-session Make sure Clipboard sync is enabled on toolbar Copy any content on local device Paste into any of the input fields (username or password) on Windows login screen (it will automatically insert the content of the clipboard as keystrokes)New Featured Feature video
1 MIN READ Released today is the latest Featured Features demo video with our product lead Ed Chehade. In this session we dive into multi-monitor to multi-monitor support during remote sessions. With Resolve's multi to multi-monitor support you can easily control or view a remote desktop with multiple monitors by distributing them across your screens. Over the next few weeks we'll be diving into Android unattended support, AI-powered customizable reporting and updates to our automated session notes. Let me know in the comments what features you find really helpful so we can have our product experts demo them for the rest of the Resolve community.LogMeIn Resolve Desktop Console (Windows v1.13.2.34, Mac v1.13.2.16) – June 11, 2025
1 MIN READ LogMeIn Resolve Desktop Console (Windows) v1.13.2.34 LogMeIn Resolve Desktop Console (Mac) v1.13.2.16 Improvements Qt framework updated to version 6.8.3. Links now open in the default browser. During a software update, the Desktop Console now uses elevated user permissions. Fixes LogMeIn Resolve MDM users were unable to create an Apple Push certificate as it was not possible to download the Certificate Signing Request (CSR) file from the System > Infrastructure diagram menu. In some cases, the Desktop Console updater window did not open during a software update.New: Featured Features Demo Series
1 MIN READ I'm excited to announce a new series rolling out called Featured Features. In this regularly released series, our product managers and solution consultants will join us to share brief demos of LogMeIn Resolve features that deliver value for our customers. These videos will be bite-size demos of some impactful Resolve functionality, with the goal of giving those unfamiliar with the features a useful 101 overview. In the series we'll highlight a mix of new and older features. If you have any questions about the videos, feel free to post them in the comments below. Here are the first two videos. Patch Management. Learn how our intuitive patching capabilities keep all your endpoints secure and up-to-date with minimal effort. Multi-Tenancy. Discover how Resolve's multi-tenancy capabilities transform the way you can manage multi-client environments.
Monthly Feature Retrospective: May 2025
1 MIN READ Hello Community, We are happy to share the latest features released this past month, May 2025. Mark your calendars: Monthly Webinar This series occurs every second Tuesday of each month We focus on features released in the last month Our June version (tomorrow, June 10, at 11:30 am ET) will focus on the top releases in 2025 so far - don't miss it! Everything you need to know is covered in just 30 minutes! May's Release Recap: Remote Printing Select any document on the remote device and send a request to your local printer to print it out. Learn More! Pop Out Session Pop out any remote support session to a separate browser tab, making it much easier to manage multiple sessions in parallel. Check it out! Windows Session Selection View and select active desktop sessions on a remote device. If one user is in a console session and another in an RDP session, the agent can see session details and choose which desktop session to join. Explore this feature! That's it for now, we'll see you next month!
