Grasshopper Community Ideas

Vote, suggest and comment on ideas for improvements to existing features or new features.17 Posts

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Ideas

Fingerprint or FaceID login?
I and my users don’t like getting the one time password through email when logging in. Most phones have either fingerprint and/or FaceID built in. Can there be an option to allow that for each device...
Grrin
Active Contributor
2 years ago2 unread comments
Reviewed By Moderator
85Views
4likes
2Comments
Mark incoming texts as Unread, Flag for followup, categorize, etc.
On windows desktop client app and mobile app. This seems like a feature that would be helpful for team collaboration. Our business is transitioning this year to be very text-friendly, however tracki...
motog
Active Contributor
2 years ago6 unread comments
Investigating
185Views
4likes
6Comments
Please give us the ability to change the ring tone on the desktop app.
I work on my laptop and therefore use the Windows app primarily. The default ring tone is extremely jarring and would like to have the common ability to change it.
ASAP25
Active Contributor
8 months ago1 unread comment
New
calls
Desktop App
other
41Views
3likes
1Comment
Option to have the desktop app pop up upon incoming call.
Upon an incoming call, it would be extremely helpful and convenient if there were an option to have the app window pop up on the screen to make it easier and quick to answer.
ASAP25
Active Contributor
8 months ago3 unread comments
New
calls
Desktop App
96Views
1like
3Comments
Auto reply sms to sms for out of office, DND, etc.
Auto SMS response currently works for missed phone calls, where one can set it to respond to every missed call every time, or just the first time a call is missed by a number. This is fine. I would ...
motog
Active Contributor
2 years ago1 unread comment
Reviewed By Moderator
Desktop App
Mobile Apps
Texting
77Views
1like
1Comment
Grasshopper text message downloads for offline archiving/audits
I am a Financial Advisor and in order to be able to text clients or prospective clients, we need to be able to not only archive all text messages, but also be able to give them to state regulators du...
Kevin-C
Active Contributor
2 years ago4 unread comments
Investigating
307Views
1like
4Comments
Default opening display setting for app
Prior to the last update the Grasshopper app would open to the voicemail screen, now it opens to the text message screen. Instead of forcing this on customers, perhaps you could add a setting that al...
tjhtds
Active Contributor
2 years ago1 unread comment
New
385Views
1like
1Comment
Conference Calling And Paging
Enhance Grasshopper to place an active call on hold to dial additional callers to join as a conference call. Also, the ability to place an active conference call on hold to page an extension on the p...
bestassociates
New Member
11 days ago
New
calls
contacts
Desktop App
Mobile Apps
7Views
0likes
0Comments
Call Waiting And Hold
Enhance Grasshopper mobile and desktop apps to have the ability to park calls in waiting extensions and place an active call on hold and park. Also, the ability to pick up a parked call from an exten...
bestassociates
New Member
11 days ago
New
calls
Desktop App
Mobile Apps
5Views
0likes
0Comments
It would be really nice if we can have hold music when putting a call on hold.
Currently hold music only plays when forwarding a call to an extension whether it's from the auto attendant or a call transfer. When a call is just put on hold music does not play. It should be an ...
JWiatt
Active Contributor
11 days ago
New
calls
other
7Views
0likes
0Comments

Featured Content

GoTo Community Ideas Guidelines
Thank you for taking the time to share your improvement ideas with us! Here are some simple guidelines that will help all of us get the most out of Community Ideas: Search the Community Ideas ...
GlennD
Place GoTo Community Basics

Vote, suggest and comment on ideas for improvements to existing features or new features.17 IdeasLatest Activity: 10 days ago

Tags

calls8 Topics
Desktop App7 Topics
other3 Topics
Mobile Apps3 Topics
contacts3 Topics
Voicemail2 Topics
Texting2 Topics