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Please delete my account and information.
A request to please delete my account and information. Thanks Best regards!SolvedMarithaW29 days agoNew Member75Views0likes1CommentLogmein Client not connecting
I've been using Logmein Pro for many years. I am confused about how GoTo now is related to Logmein. But anyway, here's my issue: I can login to Logmein and see my remote computer; everything looks fine. But I cannot connect to it using the Logmein CLIENT that launches when trying to connect using REMOTE CONTROL. This is fine: But as soon as try and connect to it, I get this: Logmein PRO.Narvik2 months agoActive Contributor110Views0likes4CommentsUpdate pop-up
Hi, I have the same problem. Everytime a desktop is rebooted I have the update popup. I have more than 200 desktops in my logmein account and connect to each of them to manually do the update would be a large waste of time. Is there a way to update automatically remote hosts ? Thanks.martinfalisse2 months agoNew Member44Views0likes3CommentsLines instead of screen on mobile app
Hi everyone One of our customers reported to us that the display on mobile app (Samsung phone) is completely unreadable like this screenshot. The remote screen is OK for us on mobile app and desktop version. We have already updated the mobile app. Thanks in advance for your help. LoïcBEBARONSAS3 months agoNew Contributor44Views0likes1CommentRainst.exe registry modification
We have observed that the LMIRfsClientNP service was disabled due to a registry modification performed by the process Rainst.exe. Our SIEM solution has alerted us to this activity. Questions: Is this a normal behavior for the Rainst.exe application? If so, what is the rationale behind disabling the LMIRfsClientNP service?kareemsamir4 months agoNew Member70Views0likes1CommentMacOS Sequoia CONTROL+ALT+DELETE does not function.
I have a client using MacOS Sequoia and cannot use her CONTROL+ALT+DELETE button in log me in, it does not function at all, doesn't acknowledge being pressed as if I didn't press it at all. Started after she upgraded to Sequoia.SamanthaHoover5 months agoNew Member108Views0likes5CommentsCTRL-ALT-DEL issues in 15702
Is there any resolution for the CTRL-ALT-DEL issues in 15702? One better than uninstall and reinstall?SolvedJuiceWagon5 months agoNew Member527Views1like27CommentsProblem logmein client Macos - Keyboard & not able to drag a tab from one screen to the other screen
Last year I bought a Macbook Air 15" (2023) M2 chip. Once a week I'm able to work from home, where I take over my Windows PC at work by the Logmein Pro app (both at home and at work I work with two external monitors). When I install the Logmein Pro app on my Macbook, it is possible to take over my Windows PC at work. However, I have two annoying issues: 1) When I type something (by my Macbook at home with the Logmein Pro app) on my Windows PC at work, my "Macbook keyboard" “switch” into a QWERTY-keyboard (while all settings are correct on both Macbook and Windows PC at work). Moreover, when I leave the Logmein Pro app on my Macbook, the "Macbook keyboard" has again “switched” to an azerty keyboard (= like normal). 2) It isn’t possible to drag a tab (f.e. Microsoft Edge, Word, Excel,..) (by my Macbook at home with the Logmein Pro app) on my Windows PC at work from one screen to the other screen. Moreover, when I leave the Logmein app on my Macbook, I can drag perfectly the tabs (f.e. Safari, Ical,..) from one screen to the other. Would anyone have a solution for the issues above? Info: I don’t have these problems with my old Windows laptop at home which has broken last weekendJoeyS5 months agoNew Member120Views0likes0Comments