Recent Discussions
CTRL-ALT-DEL issues in 15702
Is there any resolution for the CTRL-ALT-DEL issues in 15702? One better than uninstall and reinstall?SolvedJuiceWagon3 months agoNew Member490Views1like27Comments
Certificate of Tax Residence 2024
Hello, In order to comply with double tax agreement between Poland and Ireland I need a copy of Certificate of Tax Residence 2023 from your Irish subsidiary: LogMeIn Ireland Limited with VAT number:IE9834481A Please send it to my forum email addres. Thank you!SolvedDataSystem4 months agoNew Contributor1KViews0likes4Comments
Local Microphone on remote machine not working
Is there any way to enable a local microphone, on the machine a user is remoting in to?Solvedanthonyx17915 months agoNew Member192Views0likes1Comment
Cannot control host
Administrator of logmein accounts can control accounts but other users cannot control only view. It was working normal till yesterday. Suddenly stopped working.How can we resolve this issue? we are in latest build 4.1.0.15576SolvedShameen5 months agoActive Contributor320Views0likes3Comments
Trying to request a refund for Pro subscription
Hello - I have been trying to contact support to request a refund for my pro subscription, as I purchased this license by mistake. I have tried to call the phone line but I cannot seem to get through (waited 1hr+). Can anyone here help me?Solvedglobert6 months agoNew Member331Views0likes1CommentPermissions issues due to new build 15512
Hi, We apologize for the frustration. Last week we released a new version 15512 to a small amount of customers, it was quickly discovered that a bug in this new build automatically reset a user's permissions and we stopped deploying the new build. Reinstalling the previous version 15460 or having you Admin grant you the permissions you had previously will correct this. You can download the previous version from here.SolvedGlennD6 months agoGoTo Manager1.1KViews2likes7Comments
Hi, we are getting " error 0a000410 lib 20 reason 1040" when connecting to client pc.
Hi, when connecting to one of our client pc's we get the error message: error 0a000410 lib 20 reason 1040, does anyone know how to solve this? copy of the full message below: LogMeIn Remote Control Client Copyright (C) 2003-2024 LogMeIn, Inc. Patented and patents pending. Host reports version 15460. Client version 5553. Connecting... console-czrfsngpdi.lmi-app24-04.logmein.com (158.120.16.134), port: 443 Connected. Negotiating SSL ... SSL connected and negotiated the following cipher: Key exchange: TLS_AES_256_GCM_SHA384, 2048 bits Data encryption: TLS_AES_256_GCM_SHA384, 256 bits Host SSL certificate verified. Certificate issued to computer: *. Imi-app24-04.logmein.com Certificate issued by: DigiCert Global G2 TLS RSA SHA256 2020 CA1 Authenticating ... Error occurred: error:04000410:lib(20) :: reason(1040)SolvedThundagar7 months agoNew Member850Views0likes1Comment
Log Me In will not install
Computer ran LogMeIn before but, no longer working. Did multiple reinstall attempts and errors that come up are: "Windows Requires a digitally signed driver" Driver: Logmein RFS Drivemap Driver Driver: Logmein Kernel Information ProviderSolvedSean179 months agoActive Contributor1.4KViews0likes8Comments
