TrendingAbility to block a caller on Desktop AppAdd the option to specify who appears in the app directory versus the dial-by-name directory.One-touch DND in desktop appDelegation of Rights/PermissionsSearch Engine on TextingHoliday Hours Prescheduled yearlyExcel Exportable Agent Performance ReportDifferent Ringtone for Mobile AppProfile password create/reset for SuperAdminsSpam and Fraud call protection enhancements
