TrendingAnalytics - Pause Reasons by AgentDifferent Pause Reasons by QueueTurn on Fax interception on direct extensions via the APICall Recording Filenames - Amazon S3 BucketsSearch feature for text and chat messagesImport contacts to Private listDefault Phone Programming & Button Copy-Paste FunctionalityOrganize contacts based of locationsUpdate Call Queue "Periodic announcement message" description to note it triggers after 3 callersCustom dispositions
