Recent Discussions
Am I the only one .....
Am I the only one who is fed up with GTT FORCING CUSTOMERS TO SWITCH TO THE TERRIBLE 'NEW VERSION'! I have tested it and it's full of bugs and looks like a child's online game. The only thing that worked properly is the 'send an emoji reaction' which is ridiculous and not appropriate for a serious business training session. I DO NOT WANT TO USE THIS VERSION - please allow customers the choice! GTT deleted my previous post saying the same thing so I'm guessing the don't want to hear it!Jane_Moore10 days agoActive Contributor39Views1like3CommentsHow to include media sound in screen sharing with desktop-app?
Hi community, after several trys I do not come to a solution how to include media sound while screen sharing to the audience. I am using the desktop-app on a Windows setup. I know this article: https://support.goto.com/de/training/help/how-do-i-include-media-sound-during-a-session but it simple does not work this way. There is no option to "enable Include media sound (desktop app)" as it reads in the article. I only have the option to share eather my desktop or a specific window - no checkbox or anything to enable media sound inclusion. During one of my countless trys although I got the caption "include media sound during a session" written next to one of my selectable chrome tabs (youtube tab). I clicked that, but it did not work. Any ideas?mindsquare2 months agoNew Member20Views0likes1CommentCertificates woefully ignored by GTT
I have posted this recently, and notice same requests going back to this as far back as 2016!!!!! and no action or even reply from Gototraining PLEASE COMMUNITY CAN YOU COMMENT IF YOU HAVE SAME VIEWS AND GOTOTRAINING ATLEAST REPLY PLEASE. Please, please can you let us brand our own certificates. I have requested this many time and no reply. 1. . Crucially it does not pull through the length of time attended which is why they need them in the first place and 2. It does not fit in with our branding - colours and own log 3. The email to the trainer has a copy of the follow up email, which we include links to feedback. They apppear as hyper links in the email copy to trainer, but crucially, the follow up email which goes to the delegate, does not view them as hyperlinks, ie so they have to copy and past the links to complete feedback or google review, as additional step. Support have confirmed this is the case but community postings do not do anything. I am pulling my hair out on this. What next please?SolvedEMurphyInfTrg6 months agoContributor1.3KViews3likes5CommentsWhat is the GoTo Insiders Project?
As a customer, your insights are incredibly valuable to us. Your feedback and ideas help shape the future of our services. The GoTo Insiders Program is for English speaking customers who are ready to take this to the next level and participate in research opportunities. Why join? Access new features before they release Meet and connect with GoTo product leadership Fast-track feature requests and ideas Point the way for the GoTo product roadmap What kind of research opportunities? Our team will directly reach out to insiders when a research activity opens. Insiders can decide on whether they would like to participate in the activity. The level of involvement required from customers vary from one activity to another (it ranges from answering to a one-time survey to participating in a beta program for few months with regular feedback session). The level of involvement required will be provided in the research activity invite that will be sent to insiders. Where do I sign up? Our sign up page is hereGlennD6 months agoGoTo Manager85Views0likes0CommentsBeing muted in session when typing into chat box
Hello one of our trainers (who has used GTT for a long time) has found she is being auto muted every time she types into chat. Has any one else come across this ? Is this a feature she has somehow turned on inadvertently ? Any feedback greatly appreciatedSolvedMarydela8 months agoActive Contributor637Views1like12CommentsParticipants suddenly having access issues into GTT sessions
Hello We have had 3 separate issues, with unconnected participant groups, who have previously had no issues joining GTT for regular training sessions suddenly not be able to access sessions. These have occurred over yesterday and today. We reached out to GTT support and have been advised no changes or updates have been made in recent days that should cause this. The individuals have checked with their IT teams and are being told they have not made any changes either so at a bit of a loss as to why the sudden issue. I feel sure updates/changes must have caused this (either across well used other IT services or GTT). Is anyone else experiencing this with delegates ?Marydela8 months agoActive Contributor246Views0likes3CommentsRegistration wait lists?
Hi friends Does anyone know if it's possible to cap registrations to sessions and have a wait list? I want to set up an invite so that people can register for a training, but it would be useful to know how many people want to attend after the filling the capacity. Any help would be greatly appreciated 🙂resulta8 months agoNew Contributor295Views0likes1Comment