Grasshopper Community Ideas

Vote, suggest and comment on ideas for improvements to existing features or new features.17 Posts

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Ideas

Conference Calling And Paging
Enhance Grasshopper to place an active call on hold to dial additional callers to join as a conference call. Also, the ability to place an active conference call on hold to page an extension on the p...
bestassociates
New Member
14 days ago
New
calls
contacts
Desktop App
Mobile Apps
7Views
0likes
0Comments
Call Waiting And Hold
Enhance Grasshopper mobile and desktop apps to have the ability to park calls in waiting extensions and place an active call on hold and park. Also, the ability to pick up a parked call from an exten...
bestassociates
New Member
14 days ago
New
calls
Desktop App
Mobile Apps
5Views
0likes
0Comments
It would be really nice if we can have hold music when putting a call on hold.
Currently hold music only plays when forwarding a call to an extension whether it's from the auto attendant or a call transfer. When a call is just put on hold music does not play. It should be an ...
JWiatt
Active Contributor
14 days ago
New
calls
other
7Views
0likes
0Comments
Set the customer Name on Windows
I want to be able to save the customer name at the windows app. I am looking for the option on Windows computer and I can't find it and it will be a great idea.
monicahelpme
New Member
26 days ago1 unread comment
New
contacts
Desktop App
12Views
0likes
1Comment
Grasshopper Integration with Copper CRM
Feature Request: Would love to see an integration for Copper CRM to log phone calls and text messages with the related Contacts in our Copper CRM. I have made a feature request with Copper and they s...
Optimize
New Member
3 months ago1 unread comment
Reviewed By Moderator
other
24Views
0likes
1Comment
Please give us the ability to change the ring tone on the desktop app.
I work on my laptop and therefore use the Windows app primarily. The default ring tone is extremely jarring and would like to have the common ability to change it.
ASAP25
Active Contributor
5 months ago1 unread comment
New
calls
Desktop App
other
41Views
3likes
1Comment
Allow Grasshopper to be the default Calling and Messaging app in iOS and macOS
Please update the Grasshopper apps for iOS and macOS to allow them to be set as the default calling and/or messaging app (app used to open tel: and sms: URLs). In iOS, the default calling and messag...
KH-Support
Active Contributor
5 months ago
New
calls
Desktop App
Mobile Apps
Texting
23Views
0likes
0Comments
Fingerprint or FaceID login?
I and my users don’t like getting the one time password through email when logging in. Most phones have either fingerprint and/or FaceID built in. Can there be an option to allow that for each device...
Grrin
Active Contributor
5 months ago2 unread comments
Reviewed By Moderator
85Views
4likes
2Comments
Be able to leave a message after hours
I know currently we cannot leave messages when our away message is activated, I would like to be able to turn this feature on. This way after hours our customers can leave a message without waiting f...
nms2017
New Member
5 months ago
New
calls
Voicemail
39Views
0likes
0Comments
Mark incoming texts as Unread, Flag for followup, categorize, etc.
On windows desktop client app and mobile app. This seems like a feature that would be helpful for team collaboration. Our business is transitioning this year to be very text-friendly, however tracki...
motog
Active Contributor
7 months ago6 unread comments
Investigating
187Views
4likes
6Comments

Featured Content

GoTo Community Ideas Guidelines
Thank you for taking the time to share your improvement ideas with us! Here are some simple guidelines that will help all of us get the most out of Community Ideas: Search the Community Ideas ...
GlennD
Place GoTo Community Basics

Vote, suggest and comment on ideas for improvements to existing features or new features.17 IdeasLatest Activity: 12 days ago

Tags

calls8 Topics
Desktop App7 Topics
other3 Topics
Mobile Apps3 Topics
contacts3 Topics
Voicemail2 Topics
Texting2 Topics