Grasshopper Community Ideas

Vote, suggest and comment on ideas for improvements to existing features or new features.12 Posts

The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Ideas

Allow Grasshopper to be the default Calling and Messaging app in iOS and macOS
Please update the Grasshopper apps for iOS and macOS to allow them to be set as the default calling and/or messaging app (app used to open tel: and sms: URLs). In iOS, the default calling and messag...
KH-Support
Active Contributor
2 months ago
New
calls
Desktop App
Mobile Apps
Texting
8Views
0likes
0Comments
Be able to leave a message after hours
I know currently we cannot leave messages when our away message is activated, I would like to be able to turn this feature on. This way after hours our customers can leave a message without waiting f...
nms2017
New Member
2 months ago
New
calls
Voicemail
25Views
0likes
0Comments
Disable option to leave a message when...
Hi, We are preparing a plan in case we have a large amount of phone calls where: - We transfer the phone number directly to Extension 0 - It rings the various phone numbers we have listed, indefi...
Virginie
Active Contributor
5 months ago2 unread comments
Reviewed By Moderator
calls
Voicemail
93Views
0likes
2Comments
Customize the Contact Icon
An option to change the contact icon image would be helpful to more quickly distinguish contacts, particularly in the message list.
ASAP25
Active Contributor
5 months ago1 unread comment
Reviewed By Moderator
contacts
Desktop App
35Views
0likes
1Comment
Option to have the desktop app pop up upon incoming call.
Upon an incoming call, it would be extremely helpful and convenient if there were an option to have the app window pop up on the screen to make it easier and quick to answer.
ASAP25
Active Contributor
5 months ago3 unread comments
New
calls
Desktop App
77Views
0likes
3Comments
Please give us the ability to change the ring tone on the desktop app.
I work on my laptop and therefore use the Windows app primarily. The default ring tone is extremely jarring and would like to have the common ability to change it.
ASAP25
Active Contributor
5 months ago1 unread comment
New
calls
Desktop App
other
26Views
1like
1Comment
Signature line
In a previous phone app that we used, we had the ability to have a signature auto attach to initial SMS responses. We created a signature with user name, company name, phone number and included a lin...
ekmastin
Active Contributor
5 months ago
New
Texting
9Views
0likes
0Comments
Auto reply sms to sms for out of office, DND, etc.
Auto SMS response currently works for missed phone calls, where one can set it to respond to every missed call every time, or just the first time a call is missed by a number. This is fine. I would ...
motog
Active Contributor
11 months ago1 unread comment
Reviewed By Moderator
Desktop App
Mobile Apps
Texting
58Views
1like
1Comment
Fingerprint or FaceID login?
I and my users don’t like getting the one time password through email when logging in. Most phones have either fingerprint and/or FaceID built in. Can there be an option to allow that for each device...
Grrin
Active Contributor
11 months ago2 unread comments
Reviewed By Moderator
77Views
4likes
2Comments
Mark incoming texts as Unread, Flag for followup, categorize, etc.
On windows desktop client app and mobile app. This seems like a feature that would be helpful for team collaboration. Our business is transitioning this year to be very text-friendly, however tracki...
motog
Active Contributor
2 years ago6 unread comments
Investigating
139Views
4likes
6Comments

Featured Content

GoTo Community Ideas Guidelines
Thank you for taking the time to share your improvement ideas with us! Here are some simple guidelines that will help all of us get the most out of Community Ideas: Search the Community Ideas ...
GlennD
Place GoTo Community Basics

Vote, suggest and comment on ideas for improvements to existing features or new features.12 IdeasLatest Activity: 2 months ago

Tags

calls5 Topics
Desktop App4 Topics
Voicemail2 Topics
Texting2 Topics
other1 Topic
contacts1 Topic
Mobile Apps1 Topic