Forum Discussion

guitardood's avatar
guitardood
Active Contributor
6 years ago

Antivirus Needs Attention, Anti-Virus Tab Is Blank

I have a two machines that show Antivirus Needs Attention.  When I click to view the problem, the Antivirus tab in Host Properties is essentially blank (see image below).  Hosts are Windows 10 with Kaspersky Endpoint Security 11.

 

Best,

Chuck

 

 

17 Replies

  • jml-wmg's avatar
    jml-wmg
    New Contributor
    5 years ago

    Any solution on this we still having the same problem

  • MSolutions's avatar
    MSolutions
    Active Contributor
    5 years ago

    I would like to report that it seems they have fixed this issue.

    There are even some changes to that screen with some new features, etc.

     

    There's a chance the problem was caused by the developers working on that screen. If that's the case, it would be nice if LMI would notify the down time to its clients. I know there's also a change they went ahead and decided to implement the changes since something was already down. In any case, it would be nice to have a better feedback in general, after all, we're all paying customers!

     

  • MSolutions's avatar
    MSolutions
    Active Contributor
    5 years ago

    Bump!

    It would be nice to have this functionality back!

    Any work being done to get this resolved?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Hi guitardood ,

    I believe we have an existing ticket up around this issue.  As soon as I hear more about a fix I will let you know.

     

    Thanks for your patience while we fully resolve the problem.

     

  • guitardood's avatar
    guitardood
    Active Contributor
    6 years ago

    Bump!!  Is there any solution forthcoming for this issue?!  As systems' antivirus flag get triggered, they stay triggered, despite resolving any a/v issues on the host.  All systems are Windows 10 with Kaspersky 11.

     

    The Antivirus tab doesn't offer the ability to clear the flag, only stop reporting A/V status on the host altogether.

     

    This is kind of a big deal!!

     

    Best,

    Chuck