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jjones-tcp's avatar
jjones-tcp
New Contributor
5 years ago
Solved

Logmein takes up 4GB of ram and lots of cpu

Hello - we have a Dell Precision workstation we support and Logmein is taking up 4GB of ram and pegging the cpu to 100% sometimes.  We've tried reinstalling Logmein and updating video drivers to no avail.  I can't find much online about this type of issue.  Anyone else run into this and have any suggestions?

 

Here's an event log detailing the memory usage.  

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: LogMeIn.exe (12188) consumed 40939626496 bytes,

  • Robertrr's avatar
    Robertrr
    4 years ago

    FYI, Support had be disable the LogMeIn AV Management feature, and so far I have not seen the issue for 24 hours.  Not claiming victory yet but I thought I'd pass it on.  Add the below entry in the Registry:

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\AVManagement]
    "Disabled"=dword:00000001

     

     

    Robert

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  • jjones-tcp's avatar
    jjones-tcp
    New Contributor
    5 years ago

    Windows 10 Pro.    The monitor is a Dell U3417W and resolution is 3440x1440.

     

    thank you

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    jjones-tcp  What operating system is this currently affecting?

     

    Can you say what the display settings are there?