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t0nsk1's avatar
t0nsk1
New Contributor
2 years ago
Solved

Identifying Calls

Hi,

 
I just want to ask if there's a way to identify where a call came from? We have 2 hotline numbers and we want our support line to identify where our client called or what number they dialed upon receiving the call or during live call.

2 Replies

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    t0nsk1 welcome to the Community. 


    Sounds like you were able to figure this out, thanks for letting us know! 

  • t0nsk1's avatar
    t0nsk1
    New Contributor
    2 years ago

    Dial plan

    Utility nodes

    Modify caller id