Missing Network Test Probes

Hello Forum Admins! Hoping you can help me with this since i am getting no where with support.  Spent  17 minutes on with support - only for them to hang up on me, and not call me back (also never gave me a ticket #).

Now on  second call, the support guy says hes never heard of this so I have to go to into extensive details on where he could have found it if it weren't missing on my account.  So I point him to this article:  https://support.goto.com/connect/help/how-do-i-manage-my-goto-network-test-probes?highlight=Network

I spent a lot of time entering this in for my remote users PC's - now all of them are gone, the whole section is gone.

Is this something that was removed?

Can you help me here?

This i now what I see