Forum Discussion

WFI's avatar
WFI
Active Contributor
2 years ago

Pop Up on inbound calls

How do I make it so that my tech people can see all calls coming in for extensions 1 and 2?

Right now, one of my employees says hes not getting it popping up on his phone but he does on his computer.


How can I make it so that he sees inbound calls going on the app on his phone?


Thanks!

  • KateG's avatar
    KateG
    GoTo Manager

    Hi WFI are they not receiving any inbound calls? This article outlines inbound call issues along with troubleshoots.