Forum Discussion

RebeccaMJigsaw's avatar
RebeccaMJigsaw
New Member
2 years ago

Accessing webinar registration information

Hey all,

 

Is there a way of accessing webinar registration/attendance information after your plan has elapsed?

 

I accessed it last week but now when I go to my former dashboard it tells me it's suffered a "breakdown".

 

Thanks,

Rebecca

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Hi RebeccaMJigsaw welcome to the GoTo Community. If your plan has expired and your admin has revoked access to your license you would no longer have access to reports. However, You can contact customer support who should be able to assist you with accessing past reports. 

  • labefat181's avatar
    labefat181
    New Contributor
    2 years ago
    check if plan is active, in case it is you should be able to acess