Polls not showing on recorded video of GoTo App Webinar
I agree that this is an important issue to resolve. Very rarely am I, as the organizer, presenting the slides myself. My client is doing that. And we use polling questions a lot. Therefore, they are not captured in the recording and this is not good because a good number of our registrants are watching the recording afterwards, and it lessens the experience for them. The presenters discuss the results in real time and that discussion is confusing for people watching the recording afterwards.
This was not an issue in the previous version of the webinar platform. Please fix as soon as you can! Thanks!
Update:
We’re excited to announce that the ability to capture poll results in session recordings has started rolling out and is currently available to 10% of our customers. This gradual rollout allows us to carefully monitor performance and ensure a smooth experience for everyone. We anticipate expanding this feature to all users soon.
With this update, poll results will be reliably included in your webinar recordings—regardless of whether the organizer shares their screen or has the GoTo app in focus.
Thank you for your continued interest and patience as we work to improve your webinar experience!
