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Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings? Thank you Chris

  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

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  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    The need to delete past events is one of our top requests, and I believe work is being done on it soon-- although I'm not sure when this function will be ready yet...

  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor
    6 years ago

    I count on the webinar registration link to NOT expire after the end of the webinar.  When people try to register for our webinar after the webinar is over, they get the recording of the webinar.

     

    Your needs are different.  AshC gave some good advice.

     

    I do not see a way to delete a past webinar?  AshC, can you look into this feature request?

  • rpstl's avatar
    rpstl
    New Contributor
    6 years ago

    That doesn't really solve the issue, I'd expect the registration link to expire automatically after the event is finished.

  • Eneris's avatar
    Eneris
    Active Contributor
    7 years ago

    Thanks to both for your answers!

    Fingers crossed the default behavior is changed in the future.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Eneris  We may alter the default behavior in the future, but for now that's the only way to ensure the online recording is not linked to the registrants automatically.

  • Chris Droessler's avatar
    Chris Droessler
    Respected Contributor
    7 years ago

    Under the old interface the default was the other way around.  Maybe we can go back??

  • Eneris's avatar
    Eneris
    Active Contributor
    7 years ago

    Answer to Chris Droessler: This does not answer my question. I am already doing what you are saying, as explained in my post.

    What I want to know is how to make is once for ever, for all webinars, rather than manually after each webinar. 

  • Eneris's avatar
    Eneris
    Active Contributor
    7 years ago

    By default, anyone who registers to a webinar, after the date of the webinar, gets to the recording of the webinar.

     

    I do not want this to happen. The only solution I found is that after each webinar, I have to manually de-activate this option, which is automatically selected, as far as I understand.

     

    This means that I must remain connected and wait up to one hour after the webinar, until the recording is ready and I can de-active it. This is really not practical.

     

    Is it possible to change this for all webinars?

     

    Thanks.

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Hi there,

    If you can edit that webinar in your history, you may either remove the video linked to it (uses the original webinar registration link), or disable the notification to Organizers on the Registration settings themselves.