Forum Discussion
- jaggreyActive Contributor
I'm having the random issue where when typing in a password at an elevated prompt, characters where I need to hit the Shift key are not inputted. I've only seen this behavior when typing in my admin password on a user's machine that does not have admin access. I have not tested inputting the characters in general when not at a prompt.
- 550cActive Contributor
Same issue for me. I cant enter passwords because the screen will change focus when entering a special character
- GlennDGoTo Manager
I have combined these posts as they seem to be the same issue.
550c can you please provide some more details about what you are experiencing?
- Is this happening with specific characters, if yes which ones?
- Are you entering the characters in an application window or a browser window, does it make a difference?
- When the screen changes focus, what does it change focus to? (maybe a hotkey combination is being triggered)
- SBrown42Active Contributor
We have been having a similar issue for several months, though it is not consistent or every time. We have found that it happens mostoften with the shriek (! character), but also with the £ symbol.
With the password that comes to mind it is isn't the first character in the password and all of the preceeding characters are accepted ok (and are shown on the screen as the * character). Clicking back on the session and then the password box changes the focus back, but it is annoying enough to cause several expletives in the office!