Forum Discussion

MichaelR138's avatar
MichaelR138
Active Contributor
2 years ago

manage users on a device

Hi All,

 

I'm struggling with something really basic, which is to reset a users password on a computer which isn't on the domain.

 

Ideas welcome!

 

TIA

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Hi MichaelR138 can you let us know if you are looking for the user's Windows password or  GoToResolve password? Then we can find out more information for you. 

    • MichaelR138's avatar
      MichaelR138
      Active Contributor
      2 years ago

      Hello,

      This is users on the device itself. I was kind of expecting a way of managing this via the web portal however it would appear I have to drop to a terminal window and manage users via the cmd prompts window?