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Forum Discussion
Misogi
6 years agoNew Member
How do I delete my account?
Please delete my account and all associated information you have about me. I have no need for your services, and it's frankly disappointing as all hell that you haven't remedied the deletion problem in FIVE YEARS since I saw a post about it come up. Shame on you.
To cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.To modify or cancel a subscription
To cancel your account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for Central at this time.
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management PortalWhy don't you get a direct phone number?Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.
There is no toll-free number for my location?
An option to Email Support should also displayed if you do not speak English or Spanish.
96 Replies
Replies have been turned off for this discussion
- AshC7 years agoRetired GoTo Contributor
Anon110505 I apologize for the support failure, and will make sure there is a case created under your name.
I have edited your original post for privacy.
- Anon1105057 years agoNew Member
I read the instructions, but of course, it does not work.
I can't create a support ticket since it redirects to the support question page on each browsers.
Delete my account entirely, associated with czz@netxxxx.com.
That means the logmein, everything!
Thanks.
PS: get your things together and sort out so users can easily suppress their account, we are not in jail and it sounds pathetic.
- Vitor_M8 years agoRetired GoTo Contributor
Hello,
You can try changing your email address as well if you feel that only the password wasn't enough. If you do not have any current subscriptions we can definitely delete your account. Just use http://help.logmein.com/?cu=1&fs=ContactUs&l=en_US&c= to create a request.
Best Regards,
Vitor
- Gerakobits8 years agoVisitor
Today at 5pm someone logged into my account from Japan,
They also listed their Mac OS as a trusted device but when I check trusted devices it doesn't appear.
I'm really paranoid about this. Has anyone else had this problem? I don't feel like changing my password is enough, and I don't have a phone for 2step. Is there anything else I can do? If possible I'd like to delete my account even.
- GraveUypo9 years agoNew Member
same boat. i don't want to keep getting notified that some chinese, russian or korean piece of **bleep** is trying to hack into my USELESS and UNWANTED account. please delete my account
- stevehe9 years agoNew Member
exactly. i have no more use for this account, and i dont want to be paying $200+ for a service i am no longer using....
- solhdeck9 years agoNew Contributor
I want to delete my account. Nor my data from a device or a service.
I don't want anybody beeng able to trying to login with my email (even me) because someone is trying to log in from my account and I don't want nor he beeng able to use my account, nor keeping using it by myself.
- Wamssfer9 years agoVisitor
It depends. If we are talking about deleting data from phone device , it is so easy , but if we are talking about the Mac or computer ,the situation is different
- godzero9 years agoActive Contributor
I've been searching for this too. Why not just provide a delete option under the Manage Account function? So simple and would save your support staff needless work.
::headdesk::
- M_LMI9 years agoRetired GoTo Contributor
Hello solhdeck,
Our support team will be happy to assist you with this request. You can contact them by submitting a support case here. Alternatively, send me a private message with your LogMeIn ID and we will create a case for you.
Thank you