When I write in a Word document while remotely connected from a Mac to another Mac using LogMeIn Pro, the keyboard works every other time. I have to click several times elsewhere for the typing to work.
Version Mac locally : macOS 14.1
Version Mac Remotely : macOS 12.7.5
Hi fjeannotte Welcome to the GoTo Community,
I'm not familiar with Mac-to-Mac issues regarding this matter, but I will check with the team. Please note that it's a holiday today, so there might be a slight delay in our response.
fjeannotte checking with a colleague, it could be a number of things and if the issue isn't happening regularly, the best action would be is to work with customer support, who can take a look at the logs and the set-up. Sorry for the inconvenience.
I have a Windows 11 and can't do the recommended steps (i.e. go to Logmein Control Panel --> Options --> Preferences to change the keyboard mapping). The keyboard stopped working remoting from a Mac to a Windows 11. This is a new problem with no solution in sight. Any guidance would be helpful.
