The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
command prompt issue
we are using logmein central.
throur the logmein client when you click on the home icon then go through computer management and clicking on command prompt you receive the following error:
error title: script error
error header: an error has occured in the script on this page.
Line: 1136
Char: 59
Error: the operation attempted to access data outside the valid range
code: 0
URL: https://console-xlyfethvvn.lmi-app22-02.logmein.com/htem/htem_all.js
Do you want to continue running scripts on this page? yes or no. does not make any difference what option you select.
however, if we go via the loginme website and selecting command prompt it works with no issues. Does anyone have any suggestion on how to fix this?
It appears that Windows 10 /11/Server 2019 all automatically default to using powershell.exe over cmd.exe. We are researching options to force using the command prompt over powershell and we will update you here as progress is made.
For now, the workarounds are:
- connect to the computer and launch the command prompt manually and run your script
- convert your existing script to a powershell script
10 Replies
I have been battling this problem for over a year . . today I had time to work on it . . and I made a new profile for myself and it works now. You can log into your PC as another user, and it works, so it's some issue with certain profiles . . a new one will fix it.
Hello Glenn, I've also encountered this issue with the LogMeIn client, and I'm also using LMI Central. Do you know if there's a solution for this?
Thanks for your attention 🙂
It appears that Windows 10 /11/Server 2019 all automatically default to using powershell.exe over cmd.exe. We are researching options to force using the command prompt over powershell and we will update you here as progress is made.
For now, the workarounds are:
- connect to the computer and launch the command prompt manually and run your script
- convert your existing script to a powershell script
Hi Kate,
no what you are suggesting does not work either. command prompt through loginmein client or clicking on the home button then going to command prompt either one does not work.
I can no longer run Command prompt scripts on clients using Windows 10 or higher 😞
My Windows 11 PRO
My LogmeinClient 1.3.5514
https://console-ikvchgqqos.lmi-app26-18.logmein.com/hterm/hterm_all.js ERROR
- I have the same issue. I formatted the pc and re-install windows from scratch this fixed the issue for a short while then the issue came back.
i am having same issue both on the client and home screen and can only access command prompt via log me in web site which does not allow for the running of my automated scripts i am using client version1.3.5442
