Mac OS Monterey (and Big Sur) not working with LogMeIn
Hi
I've been having this issue for a while, both on upgrade installs and on clean ones, though I am able to connect to any machine perfectly fine with other devices, ie my iPad or iPhone.
I log into LMI Central, click on a computer to connect to, and it brings up the username and password prompts before taking me to the dashboard for that machine. It also then brings up the prompt asking me to download the LMI applet, which I grant. It downloads, and then when I click on it I get two notifications at once, which when separated out are in the screenshot attached. One asks me if I want to open the application for the first time, the other is similar but asking if I want to open it because it's downloaded from the internet.
All fine, though usually it's only the second one about being from the internet that appears on such occasions. I'm also aware that now and again this will involve going into System Preferences > Security & Privacy and sorting out the permissions for the app to run (second screenshot attached showing that this ISN'T flagging for LMI).
However, as soon as I click through the messages above, nothing happens. Focus changes to LogMeIn Client on the top menu bar and I can go to Preferences, Check for Update etc, but there is no connection to the computer I have chosen. If I quit the app by right-clicking on the icon on the dock and choosing Quit, the app closes and the download is deleted. I repeat this process, but am met with the same results.
I am using Mac OS 12 Monterey beta, but this was also occurring on Big Sur, and as indicated at the top, whether or not this was on a new, clean install or an upgrade from another version of the OS.
If I use the LMI Client app that I already have installed then I am able to connect to the machine I need to without issue, but I should also be able to connect via the original method, also.
Any assistance would be welcome.
Thanks
Ant