Forum Discussion

HenrikC's avatar
HenrikC
Active Contributor
7 years ago

Slowness. Seriously... What's up with the lag and slowness?

I seriously don't get it. Is it just we here in Sweden that suffers from extreme logmein issues? It's so slow and laggy when connected to a client (LogMeIn client from macOS to macOS) that the only u...
Boydp182's avatar
Boydp182
New Member
It’s brutal slow. I’m connecting from my decked out iMac at home to my decked out iMac at work and it’s lagging so bad. It’s a mac to mac issue. Always has been.
If I use my mac to connect to windows at work it’s fine. If I use my iPhone to connect to windows at work it’s blazin my fast.
It’s pretty much unusable from a mac to mac.
I would love to know how to fix it or I’m going to have to consider other options.
bgeoghegan's avatar
bgeoghegan
New Contributor
6 years ago

'm also getting reports of slow response - the user likes to run apps full screen and uses alt-tab to switch. Refreshing the screen when changing apps can take up to 4 seconds. The network being accessed is in central Connecticut on a gigabit Comcast business connection. The user is either in central Conn. or Tennessee.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    bgeoghegan  I am sorry for that delay.  Did this just start happening recently?  Does the same thing happen with different clients, or have you narrowed the problem down to this one location?

    • bgeoghegan's avatar
      bgeoghegan
      New Contributor
      6 years ago

      Hi AshC, thanks for the quick response.

       

      Slow response is a frequent issue for this one user over the last several months. She is more vocal than most, but also seems to have real performance issues with LogMeIn.  She is the only one with access to her work PC hosting LogMeIn.  I was going to try the registry fix mentioned in the post below with an uninstall-reinstall of teh LogMeIn software on the target PC as the next step:

       

      https://community.logmein.com/t5/LogMeIn-Central-Discussions/S-L-O-W-response-from-client-with-LMI-but-not-other-remote/td-p/193083

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        6 years ago

        bgeoghegan  It can't hurt to reinstall!  If the problem persists, it may also be valuable to confirm all available video drivers have been updated through the manufacturer...