Forum Discussion

HenrikC's avatar
HenrikC
Active Contributor
7 years ago

Slowness. Seriously... What's up with the lag and slowness?

I seriously don't get it. Is it just we here in Sweden that suffers from extreme logmein issues? It's so slow and laggy when connected to a client (LogMeIn client from macOS to macOS) that the only u...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

@martinbristow  Can you confirm what types of monitors are set up with the PCs experiencing delays, and what their resolutions are set to?  

chrlx-eng's avatar
chrlx-eng
New Contributor
5 years ago

AshC I'm not sure if you work for LogMeIn directly but if you do can you run a test in your lab so you can see what I'm talking about? If you have a newer Macbook and remote connect to a Windows 10 Workstation you'll find that it stutters a great deal when playing back a Youtube video. I'm the Chief Engineer at a Production Studio in NYC and I finally discovered a few months ago how to work around this issue by using an external monitor for artists using Macbooks at home. I should also mention that the Macbooks are running the latest LogMeIn Client (4.1.7632) and the remote workstation is running the latest LogMeIn server software (Windows 10 Pro - LogMeIn 141148)

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Thanks for the input everyone.  We have a ticket up for further investigation on the issue.