The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Go to Resolve never streams screen. Just says starting stream and nothing
Tried users to restart machine and run the program again. I have tried it on several machines and only 1 time of at least 10 tries did the stream ever load so I could view the screen. This seems li...
Hi AWR, welcome to the community.
Sorry for any frustration, would you mind providing some more details?
- Which version of GoToAssist did you use successfully with these computers before you tried GoTo Resolve, was it GoToAssist v4 (classic) or the new GoToAssist v5?
- What OS do these computers run?
- Were these local computers that you have access to?
We will review session logs on our side to see what can be learnt.
