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Forum Discussion
efanning
3 years agoActive Contributor
User Portal Question
Great job on the user portal. Before I make our users aware of this portal, we don't use any other Helpdesk other than the IT Helpdesk and we don't use any categories, we're simple that way. It is ...
- 3 years ago
Hi @efanning,
I believe you should be able to achieve this by configuring the helpdesk services and categories in your Admin Center and deleting the preloaded services and categories you do not need.
GlennD
3 years agoGoTo Manager
Hi @efanning,
I believe you should be able to achieve this by configuring the helpdesk services and categories in your Admin Center and deleting the preloaded services and categories you do not need.
efanning
3 years agoActive Contributor
I didn't know that could be done. Thank you.