The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

efanning's avatar
efanning
Active Contributor
3 years ago
Solved

User Portal Question

Great job on the user portal.  Before I make our users aware of this portal, we don't use any other Helpdesk other than the IT Helpdesk and we don't use any categories, we're simple that way.  It is ...
  • GlennD's avatar
    3 years ago

    Hi @efanning,

     

    I believe you should be able to achieve this by configuring the helpdesk services and categories in your Admin Center and deleting the preloaded services and categories you do not need.