Forum Discussion

Active Contributor

7 years ago

Solved

Expected Error: The server deliveredthe unexpected content-type application/xmsdownload

Hi there! I am working on a machine with an issue that gives me the error

"The server deliveredthe unexpected content-type application/xmsdownload"

Two other PCs on the same network can connect, I am showing nothing being blocked.

PC is Windows 7 Pro 64 bit, have tried using IE 11 and Chrome (latest version)

Cache has been cleared, dns flushed, firewall turned off

Unsure of what else to try, can anyone please assist :)

RPRATHMICRO
Active Contributor
7 years ago
After speaking with someone who had a similar issue, I looked at the logs and confirmed

VeriSign Universal Root Certification Authority was a missing cert.

For anyone who may need this cert in the future you can get it here

symantec.tbs-certificats.com/vsign-universal-root.cer

put https in front of the link I am posting so others can see

Thanks for you help AshC
AshC
Retired GoTo Contributor
7 years ago
RPRATHMICRO The error there can mean that your operating system is corrupted in some way. Have you tried logging in under a different User to rule out any local settings? If you are locally connected to the network, can you try safemode to install GoToAssist?
RPRATHMICRO
Active Contributor
7 years ago
Hi there AshC

A software vendor needs to remote into the machine and they use

fastsupport.com

Unfortanetly it seems I can not get it connected due to the following error message.

Thanks! All help is appreciated :)
AshC
Retired GoTo Contributor
7 years ago
RPRATHMICRO Sorry for the confusion there.

What are you trying to do when receiving that error message?

If you are organizing meetings yourself, have you tried logging into the software manually?

Ref: https://support.logmeininc.com/gotomeeting/help/steps-for-installing-on-windows-g2m050019