Forum Discussion

adam morgan's avatar
adam morgan
New Member
8 years ago

how can i export or print a list of all devices from goto assist, it used to be possible in the old version!

why is there no reporting available on the devices listed within gotoassist any more? I used to be able to export the all devices list! how can I do this now in the new version?

  • This is 2017.  It's stunningly ridiculous that we can't print a simple list of our devices without 1990's copy and paste or screen prints !
  • Michael16's avatar
    Michael16
    Retired GoTo Contributor

    Hi Adam, there is currently no replacement for the old report, but I do have a suggestion that may work for you. When managing your devices you can see a list of all devices in a particular group by clicking on the device group name, or you can click All devices to display them regardless of group. Once your list is up, you can either take a screenshot of your list and save it as an image, or print the page to a PDF file. Keep in mind you'll only be able to see about 100 devices at a time per page.

     

     

  • Has any progress happend on this? I may need to drop goto assist if this is not restored (we used this for auditing...)
  • AshC's avatar
    AshC
    Retired GoTo Contributor

    Hi Jason,
    No updates yet, but we will try to update this thread if the feature becomes available again.

     

  • This reply was created from a merged topic originally titled Export des ordinateurs.

    Bonjour,
    Pouvez-vous me dire comment exporter la liste des périphériques dans l'interface de GoToAssist Remote Support ?
    Merci
  • AshC's avatar
    AshC
    Retired GoTo Contributor

    I apologize there has been no movement yet to create this Devices Report.