why is there no reporting available on the devices listed within gotoassist any more? I used to be able to export the all devices list! how can I do this now in the new version?
Hi Adam, there is currently no replacement for the old report, but I do have a suggestion that may work for you. When managing your devices you can see a list of all devices in a particular group by clicking on the device group name, or you can click All devices to display them regardless of group. Once your list is up, you can either take a screenshot of your list and save it as an image, or print the page to a PDF file. Keep in mind you'll only be able to see about 100 devices at a time per page.
No updates yet, but we will try to update this thread if the feature becomes available again.
Is it possible to export a list of all devices from GoToAssist such that we can audit them? Per the link below, it is not, and I am wanting to know if that is still the case.
Hi @AaronC1 ,
We try to keep the number of threads to a minimum on the Community when discussing the exact same topic. Unfortunately this request was never fully developed by the Remote Support team, but I have asked the RescueAssist team to see if this is a possibility in the future.