The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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how can i export or print a list of all devices from goto assist, it used to be possible in the old version!
why is there no reporting available on the devices listed within gotoassist any more? I used to be able to export the all devices list! how can I do this now in the new version?
AaronC1 LMI Customer Care does not have that type of visibility into accounts at a glance, however if you have an enormous list of devices they may be able to file an engineering request to pull a general report together.
If web development is an option, you can create the list yourself using APIs. GoToAssist Developer Center has a Quick Start page and a Postman collection available: https://goto-developer.logmeininc.com/gotoassist-remote-support-api-overview
** For G2A RS Unattended devices one should look for the Get Machines API (GET https://api.getgo.com/G2A/rest/v1/companies/companyId/machines)
14 Replies
- This is 2017. It's stunningly ridiculous that we can't print a simple list of our devices without 1990's copy and paste or screen prints !
Hi Jason,
No updates yet, but we will try to update this thread if the feature becomes available again.- Has any progress happend on this? I may need to drop goto assist if this is not restored (we used this for auditing...)
Hi Adam, there is currently no replacement for the old report, but I do have a suggestion that may work for you. When managing your devices you can see a list of all devices in a particular group by clicking on the device group name, or you can click All devices to display them regardless of group. Once your list is up, you can either take a screenshot of your list and save it as an image, or print the page to a PDF file. Keep in mind you'll only be able to see about 100 devices at a time per page.
