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Forum Discussion

GPM1's avatar
GPM1
New Member
4 years ago

Answer calls through headset

I recently signed up to gotoconnect.  I need to be able to answer and hang up call with just the headset.  Does anyone know how to be able to do that?  Once I answer the phone with the computer I can...
Question
mkeaton's avatar
mkeaton
Frequent Contributor
3 years ago

Looking to see if there are any updates on this. TY!

KateG's avatar
KateG
GoTo Manager
3 years ago

mkeaton no update at this time, but we will be sure to post to Community when it's available. 

  • jstrittmatter's avatar
    jstrittmatter
    Active Contributor
    3 years ago

    KateG 

    The GoTo app resource center bubble mentions headset controls but there was never an update to the app, as I am still running 0.373.3.35.1.  Here is what is said in the resource center.

     

    1. New! Headset device controls

      Your USB headset devices will now be automatically detected and connected to the GoTo App! Simply use hardware shortcuts from your headset during calls. Learn more ›

      Try it in settings