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Forum Discussion

GPM1's avatar
GPM1
New Member
4 years ago

Answer calls through headset

I recently signed up to gotoconnect.  I need to be able to answer and hang up call with just the headset.  Does anyone know how to be able to do that?  Once I answer the phone with the computer I can...
Question
KateG's avatar
KateG
GoTo Manager
3 years ago

mkeaton no update at this time, but we will be sure to post to Community when it's available. 

jstrittmatter's avatar
jstrittmatter
Active Contributor
3 years ago

KateG 

The GoTo app resource center bubble mentions headset controls but there was never an update to the app, as I am still running 0.373.3.35.1.  Here is what is said in the resource center.

 

  1. New! Headset device controls

    Your USB headset devices will now be automatically detected and connected to the GoTo App! Simply use hardware shortcuts from your headset during calls. Learn more ›

    Try it in settings
    • jstrittmatter's avatar
      jstrittmatter
      Active Contributor
      3 years ago

      KateG  any updates on this issue?

      • KateG's avatar
        KateG
        GoTo Manager
        3 years ago

        jstrittmatter I don't have a timeline yet, but I have been following up with the team and will update this thread once I hear more. Thanks for your patience!