Sidhu thanks for your message and the images. The other setting that could affect this is would be under Settings- Capabilities - General - Hide My Camera.
If this doesn't resolve the issue, you should reach out to customer support who can review your setup and see what may be causing this issue.
KateG ,
This problem was really replicated with a few accounts.
I believe a might be because of license.
This problem with the camera occurred, when the GoTo home page appears as it does below.
There was no camera problem, when the GoTo home page appears as it does below.
moderator edit: removed images containing personal information
