Forum Discussion

EricaEdwards's avatar
EricaEdwards
New Member
2 months ago

Export Archived Texted or Unarchive Text Messages

We have hit a snag with the system and all of our prior texts have been archived making all prior conversations complicated. In order to undo the problem, it seems we will have a massive loss of data...
KateG's avatar
KateG
GoTo Moderator
2 months ago

Hi EricaEdwards, 

 

I'm sorry to hear this, I see you have a case open with support who are looking further into the situation, which seems like the best next step.