Forum Discussion

jeffmbabt's avatar
jeffmbabt
New Contributor
3 years ago

Fast Forward/Rewind playback

I would like to set up a system where people can call in to listen to recordings that I will upload. I can set up a dial plan that they can use to navigate to the desired recording and everything works fine. The problem is that I'd also like them to be able to press 4 to rewind, 5 to pause and 6 to fast forward (or something like that, it doesn't have to be those keys). I've worked with other phone systems that can do this but I'm not seeing it in GoToConnect.

 

Does someone know if this is possible?

Problem
  • GlennD's avatar
    GlennD
    3 years ago

    Hi jeffmbabt,

     

    I have heard back from the team and there are no plans to add this feature at this time. 

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi jeffmbabt, welcome to the community.

     

    I do not believe this is possible currently, but I am checking to see if it is something we plan to add in the future.

     

    • jeffmbabt's avatar
      jeffmbabt
      New Contributor
      3 years ago

      How soon do you think this could be added? I'm willing to wait a little bit, but if it is too long I'll need to look for another service to host this for me.

      • GlennD's avatar
        GlennD
        GoTo Manager
        3 years ago

        Hi jeffmbabt,

         

        I have heard back from the team and there are no plans to add this feature at this time.