Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!

Forum Discussion

cm0cdtg's avatar
cm0cdtg
New Contributor
2 years ago

GoTo App takes focus

ever since the new update, my desktop goto phone app also randomly pops to the front of my screen everytime i have an incoming phone call.  its incredibly annoying and disruptive of my work.
cm0cdtg's avatar
cm0cdtg
New Contributor
2 years ago

ok thanks. i'll try it and see how it goes.

cm0cdtg's avatar
cm0cdtg
New Contributor
2 years ago

changed the default and it still pops up in front of all my screens

  • cm0cdtg's avatar
    cm0cdtg
    New Contributor
    2 years ago

    KateG thank you. it just doesnt make sense that theres an option in the settings to turn off the pop up but still does it even when the setting is turned off

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    cm0cdtg  thanks for getting back to me. I hear that the feature is not what you expect or prefer and will share this with the team. 

  • cm0cdtg's avatar
    cm0cdtg
    New Contributor
    2 years ago

    KateG 

     

     

  • cm0cdtg's avatar
    cm0cdtg
    New Contributor
    2 years ago

    mkeaton  and GlennD  my IT dept has contacted goto support and its supposed to be that way even though there is the option to not pop out. they claim that its to not miss any phone calls. my questions is why would the option be there if its irrelevant?