I was able to go to:
C:\Users\gschaller\AppData\Local\goto-updater\pending
And run the updater manually - I'm now on 4.3.2
I'll check with my team to see what may be blocking it, to see if it's something on our end.
Hi GJSchaller welcome to the GoTo Community
The most recent update is version 0.415.0 4.3.2 , if you aren't able to update, I recommend uninstalling and reinstalling the app to ensure you are on the latest version.
Are the others experiencing this issue using work computers and on the same network? This may suggest that something is conflicting with the GoTo Connect and we may need to delve deeper.
Hi Kate, the downloads page at:
https://support.goto.com/connect/help/what-are-the-download-links-for-it-admin-deployments
Lists 4.2.1 as the latest version, I don't see 4.3.2 available.
I did a full uninstall, and when I rebooted, GoTo was still trying to load and run in the background. I manually ended the tasks, deleted the folder from Program Files, and rebooted again, then reinstalled 4.2.1. The update still fails with the same pattern - it will ask to close & restart, and then nothing happens, including no error message.
I do notice that any time I try to uninstall GoTo, my Outlook hangs - I didn't see an integration in the Outlook add-ins, but I may have missed it.
I was able to go to:
C:\Users\gschaller\AppData\Local\goto-updater\pending
And run the updater manually - I'm now on 4.3.2
I'll check with my team to see what may be blocking it, to see if it's something on our end.
