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GoTo Connect Client 4.2.1 prompting for update, will not update
I'm currently running GoTo 0.415.0 4.2.1 (64-bit Machine Wide installer) on my Windows 10 laptop. Starting last week, I saw a notice in the client that an update was available - despite clicking on ...
I was able to go to:
C:\Users\gschaller\AppData\Local\goto-updater\pending
And run the updater manually - I'm now on 4.3.2
I'll check with my team to see what may be blocking it, to see if it's something on our end.
Hi Kate, the downloads page at:
https://support.goto.com/connect/help/what-are-the-download-links-for-it-admin-deployments
Lists 4.2.1 as the latest version, I don't see 4.3.2 available.
I did a full uninstall, and when I rebooted, GoTo was still trying to load and run in the background. I manually ended the tasks, deleted the folder from Program Files, and rebooted again, then reinstalled 4.2.1. The update still fails with the same pattern - it will ask to close & restart, and then nothing happens, including no error message.
I do notice that any time I try to uninstall GoTo, my Outlook hangs - I didn't see an integration in the Outlook add-ins, but I may have missed it.
I was able to go to:
C:\Users\gschaller\AppData\Local\goto-updater\pending
And run the updater manually - I'm now on 4.3.2
I'll check with my team to see what may be blocking it, to see if it's something on our end.
