Goto Decline call option doesn't work

Question

I am using Goto Connect version 4.14.0 and when a call comes in I am given the option to decline or answer. The decline option does nothing and the call continues to ring. I have pressed the decline button repeatedly and it has no effect. Even the drop down option of sending to voicemail doesn't work. Any help is appreciated.

glennd · Answer

Hi eyanosa, welcome to the community.
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I have not been able to recreate this issue or locate any other reports so far. Would you be able to call our toll-free support and demonstrate the the issue for one of our representatives? &nbsp;

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Goto Decline call option doesn't work

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