Forum Discussion

Tornaderus's avatar
Tornaderus
New Member
2 months ago

I want to delete my GO TO Connect Account.

Hey everyone!

I would really like to delete this useless account for me but it seems that it is possible only through phone services, that's irrational.

Can anybody help me here how to deal with this **bleep** ? 

All best,
Tornaderus

3 Replies

  • KateG's avatar
    KateG
    GoTo Manager
    30 days ago

    Hi Tornaderus 

     

    A few things, have you cancelled the account already and are you looking to delete the account entirely? You can delete your account, this article explains how

     

    If you are looking to cancel the account, Is the gmail you used the one associated with your GTC account? We would need the admin email address to cancel the account. You may also want to call support directly to cancel for the fasted service. 

     

  • Tornaderus's avatar
    Tornaderus
    New Member
    2 months ago

    Thanks KateG.

    Unfortunately still no any message from your team.

  • KateG's avatar
    KateG
    GoTo Manager
    2 months ago

    Hi Tornaderus 

    I've opened up a case for you. Someone from our team should be contacting you shortly.