Forum Discussion

t0nsk1's avatar
t0nsk1
New Contributor
11 months ago

Identifying Calls

Hi,

 
I just want to ask if there's a way to identify where a call came from? We have 2 hotline numbers and we want our support line to identify where our client called or what number they dialed upon receiving the call or during live call.
  • t0nsk1's avatar
    t0nsk1
    New Contributor

    Dial plan

    Utility nodes

    Modify caller id

    • KateG's avatar
      KateG
      GoTo Moderator

      t0nsk1 welcome to the Community. 


      Sounds like you were able to figure this out, thanks for letting us know!