Forum Discussion

UnrulyCryptid's avatar
UnrulyCryptid
New Contributor
9 months ago

Mass issues with Headset Controls

We have multiple users with GoTo softphones using the goto connect app and we are using polycom voyager 4320 wireless headsets. Some of the users (not all!) are not able to use the headset call butto...
KateG's avatar
KateG
GoTo Manager
7 months ago

MGracia sorry to hear this, I'm sure it must be frustrating. 

 

I do recommend you reach out to our customer support team who can take a look at your system and make recommendations.

MGracia's avatar
MGracia
New Contributor
7 months ago

Hi KateG , the customer support link you provided does not appears to be working. 

 

 

  • GlennD's avatar
    GlennD
    GoTo Manager
    7 months ago

    Hi MGracia, sorry about that. It should work now if you try again.