It would be great when you create a schedule that you could color code the schedule with day mode, night mode, AND LUNCH mode with out having to make a second schedule. That would mean the schedule tab would need to have a 4th option for lunch. I would also like to see a node that can be drawn to "holiday schedule" node in the dial plan. The holiday tab could be set up how it is not with admins being able to set the dates and times of the holiday but then they would also be able to add a sound clip to each of the holidays that are scheduled. This would make it so admins don't have to login all the time to change the holiday message OR is they forget then a customer isn't hearing the Thanksgiving message at Christmas time

I know we can set the holiday closures under the "Schedule" section, but I would also like to have the holiday messages/sound clips automatically be assigned to play during those closures so that I don't have to go in and manually update the sound clip each time we have a closure (our sound clip tells callers we are closed for the holiday).This would be a very useful and time-saving feature!

Please create a role in the admin center that is limited to changing the phone system schedule and holidays. The office staff sometimes need to modify the phone schedule without a full system admin.

This idea is currently under consideration.

Allow us to subscribe to a recurring (or multi-year) US holiday schedule with the ability for the Admin to opt-in/opt-out of each individual holiday in the calendar. And/or allow recurring holidays so we don't have to add them every year. A pre-built calendar with the option to opt-in/opt-out of each holiday would address this.

My request is that sound clips link to holidays using the holiday schedule. This in turn would allow the dial plans to point to the holiday schedule itself, rather than a specific holiday message (covering a whole year of holidays as a result). The reason for this request, in our case, is that we have several clients who use holiday specific messages requiring we update each client's dial plan before every holiday. This may be two separate feature requests, I'm unsure.

More Robust Schedules and Holiday scheduling

ViziSites
New Member
2 years ago
I know we can set the holiday closures under the "Schedule" section, but I would also like to have the holiday messages/sound clips automatically be assigned to play during those closures so that I don't have to go in and manually update the sound clip each time we have a closure (our sound clip tells callers we are closed for the holiday).
This would be a very useful and time-saving feature!
JacobHVAC
Active Contributor
2 years ago
Please create a role in the admin center that is limited to changing the phone system schedule and holidays. The office staff sometimes need to modify the phone schedule without a full system admin.
- KateG
  GoTo Moderator
  2 years ago
  This idea is currently under consideration.
JacobHVAC
Active Contributor
2 years ago
Allow us to subscribe to a recurring (or multi-year) US holiday schedule with the ability for the Admin to opt-in/opt-out of each individual holiday in the calendar.

And/or allow recurring holidays so we don't have to add them every year. A pre-built calendar with the option to opt-in/opt-out of each holiday would address this.
Trevor-V
New Member
2 years ago
My request is that sound clips link to holidays using the holiday schedule. This in turn would allow the dial plans to point to the holiday schedule itself, rather than a specific holiday message (covering a whole year of holidays as a result). The reason for this request, in our case, is that we have several clients who use holiday specific messages requiring we update each client's dial plan before every holiday. This may be two separate feature requests, I'm unsure.
mfoote
Active Contributor
12 months ago
It would be nice to have a feature where you can add holidays in settings and then be able to select them in the Schedule instead of having to remake them for every schedule.
- jimmyray
  Active Contributor
  12 months ago
  YES!! this should be a feature. When you have many different schedules this becomes a burden.
KateG
GoTo Moderator
10 months ago
There are several features now available to improve and enhance holiday scheduling including creating a holiday dial plan, creating holiday sound clips, and adding holiday music. This article highlights various features now available.
WildAdmin
New Contributor
7 months ago
I would like to suggest that GoTo add reoccurring holidays to the schedule. My company has 45 separate PBX setups and we have to go into every single schedule to setup holidays for the new year. It is a clickfest that could be easily avoided with a little coding. Most of their competitor's products have this feature.
TAKITO
New Member
3 months ago
Enable recurring holidays within Schedules for the PBX. The system should be able to recognize when holidays move around on a calendar. For exmaple, July 4th falls on a tuesday this year but next year the system will recoginize the date change to a wednesday, etc...
JacobHVAC
Active Contributor
2 months ago
Can GoTo please elaborate on exactly what was delivered? The only difference I see is we can now sort holidays by date.
WildAdmin
New Contributor
2 months ago
Agree with JacobHVAC. I don't see any changes.... I would still love to set July 4th as a holiday once, not every single year.....