No longer able to quickly start a call from the Favorites list

Question

Has anyone heard if they will be fixing the availability to call users from the "Favorites list"?&nbsp; I always have this pulled up and used to just click a user name and dial, now it no longer works.
&nbsp;
Thanks,&nbsp;
&nbsp;
Munkel&nbsp;

munkel · Answer

Now see what you are saying about using the Contacts section vs. the Phone section though, that may be my solution to call frequent people and only go to Phone if I need the dialer.&nbsp; Thanks!&nbsp;

munkel · Answer

Just playing around and I notice I can dial the user if I widen the app for internal users, for external numbers the app can be narrow and I can dial from the top.&nbsp;&nbsp;

glennd · Answer

Hi&nbsp;munkel, welcome to the community.
&nbsp;
&nbsp;So previously you would have the GoTo App open to Contacts&nbsp;and then right-click someone in your Favorites list and select call? Currently, you have to left-click the person in your Favorites and then click the Call button. The right-click option is still available for contacts listed in Phone&nbsp;&gt; Recent Activity&nbsp;
&nbsp;

munkel · Answer

So I normally dedicate only half of my screen to the GoTo app, that is where my problem is right now.&nbsp; I used to be able to do as you said and right click and call anyone, now if I want to do that I have to give it more than half the screen.&nbsp;&nbsp;&nbsp;First picture shows the app open to half screen, left or right click on an internal contact, no option to call.&nbsp;&nbsp;Second picture shows the app open to half screen, left click on an external contact, I have option to call, yellow circle area.&nbsp;Third picture shows the app open to greater than half screen, left click on an internal contact, I have option to call on far right.&nbsp;I think it would be nice for external or internal contacts to behave the same way, option to call visible at top without using more than half the screen.&nbsp; 1920X1080, 24" monitor.&nbsp;Thanks,&nbsp;Munkel

munkel · Answer

I just discovered that every time I receive a call it goes back to the phone section instead of contacts, then when I go to contacts I have to re-expand all my favorites so I can see who is on the phone before calling.&nbsp; Would be nice to have the call option from phone and contacts....

Forum Discussion

No longer able to quickly start a call from the Favorites list

Recent Discussions

Route only internal calls or transfers to a number per extension

Video door phones with the desktop app?

Yealink T54W with an EXP50

Auto Hang up phones when another call comes in.

Status questions - Available when logged out & Away allows calls to ring through