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Forum Discussion
munkel
3 years agoActive Contributor
No longer able to quickly start a call from the Favorites list
Has anyone heard if they will be fixing the availability to call users from the "Favorites list"? I always have this pulled up and used to just click a user name and dial, now it no longer works.
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GlennD
3 years agoGoTo Manager
Hi munkel, welcome to the community.
So previously you would have the GoTo App open to Contacts and then right-click someone in your Favorites list and select call? Currently, you have to left-click the person in your Favorites and then click the Call button. The right-click option is still available for contacts listed in Phone > Recent Activity
munkel
3 years agoActive Contributor
So I normally dedicate only half of my screen to the GoTo app, that is where my problem is right now. I used to be able to do as you said and right click and call anyone, now if I want to do that I have to give it more than half the screen.
First picture shows the app open to half screen, left or right click on an internal contact, no option to call.
Second picture shows the app open to half screen, left click on an external contact, I have option to call, yellow circle area.
Third picture shows the app open to greater than half screen, left click on an internal contact, I have option to call on far right.
I think it would be nice for external or internal contacts to behave the same way, option to call visible at top without using more than half the screen. 1920X1080, 24" monitor.
Thanks,
Munkel