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FAWNA's avatar
FAWNA
New Member
5 days ago

No number shown of incoming calls when diverted to voicemail

Hi,

I set up an out of hours voicemail message for our organisation and when doing a check to see that it works, we found that there is no record left of the incoming call.  We need a record of those calls so that we can follow up when we open.  Can someone please advise if there is a way of recording the out of office incoming phone numbers?

Thanks.

  • FAWNA's avatar
    FAWNA
    New Member

    To clarify, I set up a Schedule of office house and then a dial plan diverting after hours calls to my extension voicemail greeting.